About Intract
FutureNow’s Intract can help your business streamline all sales, marketing and customer relations activities. You can now maximize profits by effectively converting your leads to prospects and prospects to customers; thereby getting the most out of your sales pipeline.
You can manage your sales team, organize activities and subsequent follow ups; manage accounts, contacts and opportunities and tune your sales engine to increase business. FutureNow Intract helps you manage your marketing campaigns by sending out personalized emails to subsets of your contacts database. You can also track the effectiveness of your campaign from within the system. The system allows you to track inventory and targeted price books, generate and track all your quotes, sales orders and invoices. Intract helps you streamline your order processing; thereby significantly shortening the gap from sales to finance.
FutureNow Intract also facilitates customer service by allowing you to keep track of raised support calls. You can assign ownership upon support calls, ensure follow-up, provide a customer self service portal and monitor service levels.
With detailed extensive reporting features and summary dashboards, you have access to performance statistics at the click of a button. Outlook integration tools also help simplify the entire process for your business.
Key Benefits
- Streamlined business activities
- Automated Sales and Marketing Management
- Fully Organized Contact Details for Timely Responses
- Increased Profitability Through Cost Savings
- Integrated Services and Support
- Easy access to e-mail, calendaring tool, voice mail, and instant messaging through multiple devices for staff and students
- Simplified task management through to-do lists and organizer
Features
Marketing and Sales Force Automation
- Lead Management
- Campaign Management
- Account & Contact Management
- Opportunity Management
- Sales Quotes
- Mass Mailing
- E-mail Templates
- Mail Merge Templates
Customer Support
- Trouble Tickets
- Knowledge Base
- Customer Self Service (Customer Portal)
- Online Knowledge Base
Inventory Management
- Products Catalog
- Price Books
- Vendor Management
- Purchase Orders
- Sales Orders
- Invoices
Team and Activity Management
- To Dos, Meetings & Calls
- User Management
- Profiles
- Roles
- Groups
- Organization-level Access Control
- Recurring Events
- Shared Calendar
- Activity History
- E-mail Notifications
- Notes
Third Party Integrations
- General Email Clients
- Outlook Plug-in
- Office Plug-in
- Thunderbird Extension
- RSS Feeds
Reports and Dashboards
- Key Metrics
- Customizable Reports
- 20 Pre-built Reports
- 20 Pre-built Dashboards
- Report Folders
Training
FutureNow’s highly experienced team will ensure that your business operates as normal after you select our products. We provide free on-site training for your employees. We also offer Certified Professional Programs for employee training. For more details on training options please contact our sales team.
Support
FutureNow Technologies offers the following levels of support for all products.
- Tier 1: Email and phone based support
- Tier 2: Email, phone & remote system accessibility based support
- Tier 3: Email, phone, remote system accessibility & site visit


