About FutureNow OfficeConnect – VoIP PBX Solution
IP PBX is a private branch exchange within an enterprise that switches calls between VoIP users on local lines. FutureNow’s offering for an IP PBX exchange, OfficeConnect comes as a comprehensive and cost-effective solution to meet the communication needs of modern businesses. It guarantees a noticeable reduction in operating costs and an increase in organization wide coordination across geographic boundaries.
Key Benefits
- Easy Installation and Configuration
- User Friendly Interface
- Significant Cost Savings
- Wireless Environment
- Scalable and Flexible
- High Accessibility
- Excellent Customer Service
Features
Call features
- ADSI On-Screen Menu System
- Alarm Receiver
- Append Message
- Authentication
- Automated Attendant
- Blacklists
- Blind Transfer
- Call Detail Records
- Call Forward on Busy
- Call Forward
- Call Monitoring
- Call Parking
- Call Queuing
- Call Recording
- Call Retrieval
- Call Routing (DID & ANI)
- Call Transfer
- Call Waiting
- Caller ID Blocking
- Caller ID on Call Waiting
- Conference Bridging
- Distributed Universal Number Discovery (DUNDi™)
- Do Not Disturb
- Flexible Extension Logic
- Interactive Voice Response (IVR)
- Local and Remote Call Agents
- Music On Hold
- Music On Transfer:
- Flexible Mp3-based System
- Random or Linear Play
- Volume Control
- Privacy
- Remote Call Pickup
- Remote Office Support
- Roaming Extensions
- Route by Caller ID
- SMS Messaging
- Spell / Say
- Supervised Transfer
- Time and Date
- Trunking
- VoIP Gateways
- Privacy
- Remote Call Pickup
- Remote Office Support
- Roaming Extensions
- Route by Caller ID
- SMS Messaging
- Spell / Say
- Supervised Transfer
- Time and Date
- VoIP Gateways
- Voicemail:
- Visual Indicator for Message Waiting
- Stutter Dial tone for Message Waiting
- Voicemail to email
- Voicemail Groups
- Web Voicemail Interface
- Allows a unified dial plan across multiple offices
Computer-Telephony Integration
- Graphical Call Manager
- Outbound Call Spooling
- Predictive Dialer
- TCP/IP Management Interface
SMS Gateway integration
- SMS Messaging
System Overview
Our IP PBX provides a complete solution to your enterprise telephony needs. The system’s architecture lets you easily distribute servers, gateways and intelligence strategically on your network — within one office or among branch offices — for cost savings, high reliability, backup and load balancing.
Training & Support
FutureNow’s highly experienced team will ensure that your business operates as normal after you select our products. We provide free on-site training for your employees. We also offer Certified Professional Programs for employee training. For more details on training options please contact our sales team.
FutureNow Technologies offers the following levels of support for all products:
- Tier 1: Email and phone based support
- Tier 2: Email, phone & remote system accessibility based support
- Tier 3: Email, phone, remote system accessibility & site visit
